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WOOCS v.2.3.5

CLEMANTRA

AED, د.إ
  • BHD, .د.ب
  • KWD, د.ك
  • OMR, ر.ع.
  • QAR, ر.ق
  • SAR, ﷼
  • USD, $
WOOCS v.2.3.5
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Customer Care

Delivery

Our delivery options may vary. View what’s currently available at checkout:

Receive your purchase between 3-21 days depending on the amount of work (hand work, embroidery) and on how many pieces are ordered.

Delivery will be from Saturday to Thursday, 9am- 7 pm

Our delivery time starts from the moment an order is accepted and includes a 24-Days period where your items will be processed and dispatched. Please note, this can take longer during sale.

Once your order has left us, you’ll receive an email with your tracking information so you can follow its progress. You can also check the status of your delivery by viewing My Orders in your account.

Delivery Processing Times

Before we can dispatch your purchase, we may need to confirm your details with your card issuer. We’ll do our best to keep delays to a minimum.

We work closely with our shipping partners to minimize the potential impact of customs delays.

Signing For Your Purchase

You can rest assured that we’ll keep your purchase safe until it reaches you. Your order is insured against theft and accidental damage during delivery. Once your purchases have been delivered to the specified address and signed for, they are no longer covered by insurance. If you are unavailable when your package arrives, our courier will make two more attempts to deliver your purchase.

If you won’t be in, you can choose to waive the signature on the shipping page at checkout. Please be aware that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur. Please note, orders containing items of high value may still require a signature, even if you did not select to sign for your order on arrival.

Clemantra Premier

A signature is required at the time of delivery for our same-day delivery service.

Need help?
We’re available 24/7 and speak over 5 languages

Call us on +971 507167595